Return & Refund Policy
Website: www.googlekart.com
At GoogleKart.com, customer satisfaction is our top priority. If you’re not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
You may request a return if:
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The item was delivered within the last [30/45] days
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The product is unused, in its original packaging, and in resalable condition
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You have the receipt or proof of purchase
2. Non-Returnable Items
The following items are not eligible for return:
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Perishable goods (e.g., food, flowers)
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Personal care items (e.g., face masks, hygiene products)
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Digital downloads or gift cards
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Clearance or final sale items (unless defective)
3. How to Request a Return
To start a return, please contact us at returns@googlekart.com with:
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Your order number
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Reason for the return
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Clear photos (if the item is damaged or defective)
Once approved, we will provide return instructions, including our return address.
4. Return Shipping
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Customers are responsible for the cost of return shipping unless the item is damaged or incorrect.
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We recommend using a trackable shipping service or purchasing shipping insurance.
5. Refunds
Once we receive and inspect your returned item, we will notify you of the refund status:
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Approved refunds will be processed to your original payment method within 5–10 business days
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Partial refunds may be issued for used, damaged, or incomplete returns
6. Exchanges
We only replace items if they are defective or damaged. To exchange a product, contact us at returns@googlekart.com.
7. Late or Missing Refunds
If your refund hasn’t appeared:
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Check your bank account again
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Contact your credit card company
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Then contact your bank
If you’ve done all of this and still have not received your refund, email us at support@googlekart.com
8. Contact
For any questions regarding returns or refunds:
📧 Email: returns@googlekart.com
